Welcome to www.shoesolutionz.com. By accessing or using this website, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use this website.

Introduction

These Terms & Conditions govern your use of the website operated by Shoe Solutionz. By accessing or using this website, you accept these terms as legally binding.

Use of the Website

Eligibility:
You must be at least 18 years old or have the consent of a parent or legal guardian to use this website.

Account Responsibility:
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.

Prohibited Use:
You agree not to use the website for any unlawful purpose or in a manner that may damage, disrupt, or impair the website or its services.

Products & Pricing

Product Information:
We strive to provide accurate product descriptions and images. However, we do not guarantee that all product details, images, or content are error-free or current.

Pricing:
Prices are subject to change without prior notice. Shoe Solutionz reserves the right to modify or discontinue any product at any time. In case of a pricing error, we reserve the right to cancel or reconfirm the order.

Orders & Payments

Order Acceptance:
Placing an order constitutes an offer to purchase. Shoe Solutionz reserves the right to accept or reject any order due to product unavailability, pricing errors, or incorrect order details.

Payment:
Payment must be completed at the time of purchase. By providing payment details, you authorize Shoe Solutionz to charge the total order amount through the selected payment method.

Shipping & Delivery

Shipping Policy:
Shipping charges, delivery timelines, and methods are outlined in our Shipping Policy page.

Delivery Issues:
Shoe Solutionz is not responsible for delays caused by courier partners or issues arising from incorrect address details provided by the customer.

Returns & Refunds

Return Policy:
Returns and refunds are governed by our Returns & Refund Policy.

Unboxing Video Requirement:
An unboxing video is mandatory for eligible returns, as clearly stated in the Returns & Refund Policy.

Intellectual Property

Ownership:
All content on this website, including text, images, logos, graphics, and designs, is the property of Shoe Solutionz and is protected under applicable intellectual property laws.

Limited License:
You are granted a limited, non-exclusive, non-transferable license to use this website for personal and non-commercial purposes only. Any reproduction or distribution without written permission is prohibited.

Limitation of Liability

Disclaimer:
The website and its content are provided on an “as is” and “as available” basis. Shoe Solutionz makes no warranties regarding uninterrupted or error-free operation.

Liability Limitation:
To the maximum extent permitted by law, Shoe Solutionz shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products purchased.

Indemnification

You agree to indemnify and hold harmless Shoe Solutionz, its partners, employees, and affiliates from any claims, losses, or expenses arising from your misuse of the website or violation of these Terms & Conditions.

Changes to Terms

Shoe Solutionz reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

Governing Law & Jurisdiction

These Terms & Conditions are governed by the Information Technology Act, 2000 and other applicable Indian laws. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

Contact Information

Email: support@shoesolutionz.com
Phone / WhatsApp: +91 98400 27670
Address:
Shoe Solutionz
Plot No: 7, MTH Road,
Behind Italia Shoes,
Ambattur Industrial Estate,
Chennai – 600058, India