Welcome to www.shoesolutionz.com. Shoe Solutionz is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

1. Information We Collect

1.1 Personal Information:
We may collect personal information provided by you, including:

• Name, email address, and phone number

• Billing and shipping address

• Payment details (processed securely via payment gateways)

• Account login information

• Order and purchase history

1.2 Non-Personal Information:
We may collect non-personal data such as:

• IP address, browser type, operating system

• Pages visited and time spent on the website

• Cookies and similar tracking technologies to improve website functionality and user experience

2. How We Use Your Information

• To process and fulfill orders

• To manage payments, shipping, and customer support

• To improve website performance and user experience

• To send order confirmations, updates, and promotional communications

• To prevent fraud and ensure platform security

3. Sharing of Information

Service Providers:
Information may be shared with trusted third-party service providers for payment processing, logistics, and website operations.

Legal Obligations:
Information may be disclosed if required by law or to protect the rights, safety, or property of Shoe Solutionz and its users.

Business Transfers:
In case of a merger, acquisition, or business transfer, user information may be transferred as part of the business assets.

4. Data Security

We implement appropriate security measures to protect your personal information. However, no online transmission or electronic storage method is completely secure, and absolute security cannot be guaranteed.

5. Your Rights & Choices

Access & Update:
You may review or update your personal information through your account settings.

Marketing Communications:
You may opt out of promotional emails at any time using the unsubscribe link provided.

Cookies:
You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. Shoe Solutionz is not responsible for the privacy practices or content of these external websites.

7. Children’s Privacy

Our website is not intended for children under the age of 13 years. We do not knowingly collect personal data from children.

8. Policy Updates

Shoe Solutionz reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Information

Email: support@shoesolutionz.com
Phone / WhatsApp: +91 98400 27670
Address:
Shoe Solutionz
Plot No: 7, MTH Road,
Behind Italia Shoes,
Ambattur Industrial Estate,
Chennai – 600058, India