Order Processing Time: All orders are processed within 2–3 business days. Orders placed on weekends or public holidays will be processed on the next working day. Once shipped, tracking details will be shared via email.
Shipping Charges: Shipping charges are calculated based on order weight and delivery location and will be displayed at checkout before payment.
Delivery Time – Standard Shipping: Estimated delivery within 5–7 business days.
Delivery Time – Expedited Shipping: Estimated delivery within 2–3 business days.
Delivery Delays: Delivery timelines may vary due to location or unforeseen delays from courier partners.
Shipping Coverage: Currently, Shoe Solutionz delivers orders only within India. International shipping is not available.
Order Tracking: Tracking number will be shared via email once the order is dispatched. Customers can track orders through the courier partner’s website.
Shipping Issues: For delays, damaged items, or missing packages, contact our support team immediately.
Return Shipping Costs: Customers are responsible for return shipping charges unless the return is due to a wrong or defective product from Shoe Solutionz.
Customer Responsibility: Customers must ensure that the shipping address provided is correct and complete. Shoe Solutionz is not responsible for delivery issues caused by incorrect address details.